Turn your WhatsApp conversations into real customers.
Viantaris answers, qualifies and books your customers automatically while your team focuses on closing. Manage every conversation from one place, with artificial intelligence.
On the WhatsApp number your clinic already uses.
- Calendar
- AI Agent
- CRM
- Team
New interested customer
Customer:9:38 pmHi, do you do dental cleanings?
Availability checked
Viantaris:Yes. Thursday at 5:00 pm or Friday at 11:00 am.
System check: Real slots from your calendar
Intent detected: purchase
Customer:Thursday. I'm Marta Ruiz.
Appointment confirmed
Viantaris:Booked, Marta: Thursday at 5:00 pm.
System check: Name confirmed by the patient
Checking before confirming
Customer:And will my insurance cover it?
System check: Depends on a policy
Appointment in your team's calendar
Stops replying · goes to the front desk
98%
Replies in seconds
+35%
More appointments booked
+50%
Conversations handled
Always
The agent never closes
100%
Context for your team
The problem
Speed produces answers. Judgment produces trust.
An assistant that replies at eleven at night looks like an improvement. Until it books two patients into the same slot, confirms a price for a treatment you don't offer, or puts a WhatsApp nickname into a medical record.
Every one of those replies arrived fast. And every one gets fixed by your receptionist the next day, in front of the patient.
The problem isn't replying fast. It's replying without knowing whether the answer is right.
Viantaris checks the information that matters before it replies.
How it decides
It checks before it books. And it knows when it's not its call.
The usual way to control an AI assistant is to ask it. You write “don't give treatment prices” and trust that it obeys.
We assumed the opposite: that one day it wouldn't.
That's why what Viantaris can't do isn't written in its instructions. It's checked against your calendar before the reply goes out.
Calendars that never overlap
Each chair has its own calendar: the surgeon's isn't the hygienist's. It only offers slots that exist, looked up in that same conversation, and two patients can't end up in the same slot of the same chair.
Validated before replying
Urgency comes before the sale
The words you mark as urgent —“pain”, “it broke”, “bleeding”— go to a person before the AI even reads the message. It doesn't follow the booking script: it steps aside.
Verified before replying
Verified identity
The name it books under must have been written by the patient, or entered by your team. The WhatsApp profile name doesn't count: it's a nickname, or a relative's phone, and it goes into the medical record.
Confirmed before acting
Your team sets the rules.Viantaris applies them in every conversation.
98%
Safe, validated replies
+35%
More appointments booked per conversation
-80%
Fewer errors from wrong information
- You configure
- The agent validates
- The reply goes out
Validation runs in real time in every conversation the agent handles.
All three exist for the same reason: it tried.
All three rules were written, in plain Spanish, in its instructions. And there was a moment when it didn't follow them.
Today they're not instructions. They're checks. And when one trips, it trips on the safe side: it stops and alerts your front desk.
At the front desk
What changes at the front desk.
It's not that your team works less. It's that they stop spending the day on what doesn't need judgment.
Today
Hours on the phone and on WhatsApp with “where are you?”, “are you open on Saturdays?”, “how long does a cleaning take?”.
With Viantaris
Those get answered on their own, with what you've written. Your team is free for what gets closed in the chair.
Today
Two patients booked into the same slot, or an appointment someone noted down that doesn't exist in the calendar.
With Viantaris
Impossible by design: each chair is a calendar and the database rejects the second overlap. It doesn't depend on anyone being careful.
Today
A patient in pain writes at nine at night, nobody answers, and tomorrow they call another clinic.
With Viantaris
The word you mark as urgent goes to a person before the AI even reads the message, whatever the hour.
Our story
Why Viantaris exists.
Before building Viantaris, we implemented automations for real businesses. Every project taught us the same thing: AI could answer questions, but that wasn't enough to trust it with a critical part of the business.
We found that the real problem wasn't getting AI to talk. It was getting it to follow each company's rules and to know when to step aside for a person.
Viantaris was built to solve that problem.
- Built in Colombia.
- Our first industry is clinics.
- What we promise is backed by the product.
- We'd rather say “not yet” than promise a feature that doesn't exist.
None of this is a marketing promise. It's how we decided to build the product.
Getting started
On the WhatsApp number your clinic already uses.
Switching tools usually means stopping the practice for two weeks. Here nothing your patients already know changes.
Your number.
The same one you have. Your patients won't notice a thing.
Your rules.
Which treatments you offer, which prices it may state and which it may not, when to call the front desk. On one screen, and you change them whenever you like.
Your front desk.
They work from an inbox that looks like WhatsApp. Nothing to learn.
Viantaris runs on the WhatsApp number your patients already know and respects the availability in your current calendar. Your front desk doesn't have to learn another program: they only step in when the system detects that human clinical judgment is needed.
Questions
What people usually still want to ask.
Do I have to change my number or my software?
No. It runs on the WhatsApp number your clinic already uses, and your patients won't notice a thing. Your team works from an inbox that looks like WhatsApp.
Can another clinic see my conversations?
No. Each clinic's data is fully isolated. The isolation is enforced by the database itself, not by the software on top of it, and on every change an automated test tries to break it: if it succeeds, the change doesn't ship.
Where do my WhatsApp credentials end up?
Encrypted, and they never come back out. No screen shows them, not even partially.
What if the server goes down?
There are two watchers, and one lives on a different machine. The inside one catches a stuck process; the outside one catches a server that's down. Both email a person.
What if you lose my data?
A backup is made every day. And once a week that backup is actually restored into another database and the data is compared. Making backups is easy; checking that they work is the hard part.
Can I see what it told a patient?
Every reply is logged, along with what it had read before giving it.
Do I need someone technical?
No. We do the setup, and the rules are changed from a screen.
Pricing
What it costs to get started.
The price is written here, not hidden behind a form.
Essential
COP 500,000 / month
Setup: COP 800,000, one-time
To start answering on WhatsApp with an AI that follows your rules.
What's included
- AI agent on the WhatsApp number you already use
- Your main rules, set up on one screen
- Replies with the information you define
- Only offers slots that exist in your calendar
- Confirms the person's name before booking
- Two appointments can't take the same slot
- Never states a price that isn't on your list
- Stops replying and flags the conversation for a person
- Conversation inbox for your team
- Full history of every conversation
- Basic maintenance
Professional
Most chosen
COP 900,000 / month
Setup: COP 1,500,000, one-time
For more conversation volume and more complete service.
Everything in Essential, plus
- Higher conversation volume
- More rules and more scenarios configured
- Several WhatsApp numbers, each with its own rules
- Sales pipeline with automatic scoring of every conversation
- Alerts to your systems when a conversation goes to a person
- Up-to-date usage and spend dashboard
- More customization
- Priority support
Business
From COP 1,500,000 / month
Setup: From COP 2,500,000, one-time
For a larger operation, with several processes and more customization.
Everything in Professional, plus
- Rules specific to each process
- Custom configuration, done with you
- Integrations with your systems as you need them
- Higher volume
- Support during implementation
- Priority support
Tailored
From COP 3,000,000 / month
Setup: Custom
For critical processes, with an implementation built around you.
Everything in Business, plus
- Architecture adapted to your operation
- Several areas or processes, each with its own rules
- Custom integrations
- Advanced configuration
- Personalized support
- Support tailored to the project
The safeguards are in every plan. They're not a feature of the expensive one.
Prices in Colombian pesos (COP). Setup is quoted separately and paid once: it depends on how many rules, processes and numbers need to be set up.
AI for clinics that can't afford to get it wrong.
You set the rules. Viantaris follows them on Sunday at eleven at night, with patient number forty, and the week your receptionist is on vacation.